Testimonials 4.4/5 based on 111 reviews
CHRISTIAN WHEELER
"Our driver Carlos was on time and a pleasure to talk to. Will use again !"
24 Jun 2024
Verified Rider
HARRY SLADE
"Great journey very kind"
23 Jun 2024
Verified Rider
AMY HOWARD
"Excellent service. Very helpful and friendly driver. "
12 Mar 2024
Verified Rider
PETER BENNETT
"My driver was very pleasant throughout the journey. We had a varied & interesting conversation. I had booked the car to collect me at 07:30. This was moved to 07:00hrs. I was able to accommodate this request. It would have been a nice gesture to be offered some discount for my being amenable.
I will use this company again. "
12 Nov 2023
Verified Rider
RYAN BENTLEY
"Lovely to talk to, very friendly and punctual "
23 Oct 2023
Verified Rider
LOUISE COLLINS
"Excellent service - a little expensive but would use again p"
13 May 2023
Verified Rider
CHRIS TURNER
"Very helpful driver"
07 May 2022
Verified Rider
JOHN CLARKE
"Fantastic."
09 Aug 2021
Verified Rider
SOPHIE ABRAHAMS
"Excellent service "
26 May 2021
Verified Rider
TRACEY MURKETT
"very friendly and efficient - great service!"
24 May 2021
Verified Rider
LOUISA BELLI
"all-round excellent service"
23 May 2021
Verified Rider
PATRONELLAH CHINYUKU
"Excellent Service "
18 May 2021
Verified Rider
JACKIE THATCHER
"Very prompt and friendly. Unfortunately the 6 seater car was not available due to COVID, however our driver did two runs. "
27 Apr 2021
Verified Rider
RYAN GRIFFIN
"Great service, on time and clean modern car."
14 Feb 2021
Verified Rider
MIA SAMPIETRO
"Prompt good covid protection. Very happy."
24 Jan 2021
Verified Rider
LUCY PAGE
"Thank you!"
20 Sep 2020
Verified Rider
PHILIP RUSSELL
"Very good service"
27 Jul 2020
Verified Rider
ROBERT HUNT
"Was a great journey, driver was excellent, friendly chatty knowledgeable ,overall a great trip"
10 Mar 2020
Verified Rider
HELEN DUNN
"Driver was very courteous and on time"
05 Mar 2020
Verified Rider
SUSAN MERCHANT
"Cant complain about the driver. I was travelling alone but Carlos put me at ease with his friendly nature. Just thought the fare of £40 was very expensive for a 10 mile journey. I travel by taxi to Gatwick airport for less and it’s twice the distance. Unfortunately, on this occasion I didn’t have a choice but to pay the high cost because I needed to get to Tunbridge Wells quickly. "
20 Feb 2020
Verified Rider
NETANYA BERNITZ
"Carlos my driver was superb"
16 Feb 2020
Verified Rider
MARK MEIER
"Friendly, polite and punctual taxi service. Very happy to use this service. "
04 Feb 2020
Verified Rider
DONNA SULLIVAN
"Good service all ran smoothly"
03 Feb 2020
Verified Rider
ROSS DUNCAN
"Super fast to get to our destination and was able to get picked up early on the way back 😁😁😁"
23 Jan 2020
Verified Rider
HARRY SEARING
"Confusion with which McDonald s we were at for pick up but nothing that bad. Great driver and quick and easy trip "
12 Jan 2020
Verified Rider
JORDAN BOLTON
"the driver called me 6 times during the day whilst I was working to confirm the clear instructions I had already given him. the driving was uncomfortable and he would not follow my directions even though I know the route.
I was not given a receipt which is a legal requirement for all card payments"
03 Jan 2020
Verified Rider
JORDAN BOLTON
"the driver called me 6 times during the day whilst I was working to confirm the clear instructions I had already given him. the driving was uncomfortable and he would not follow my directions even though I know the route.
I was not given a receipt which is a legal requirement for all card payments"
03 Jan 2020
Verified Rider
MIKE DILLEY
"Carlos had a few problems with the pot holes on the road up to where we were staying but with careful driving they we’re avoided
Back on the main road we had a pleasant drive to the station in an exceptional car and arrived well on time for our train."
26 Dec 2019
Verified Rider
PHILIP VALENTINE
"Easy to book and the driver was on time. I received an email to confirm the booking then a call when the taxi was outside."
24 Dec 2019
Verified Rider
MARTIN NEWMAN
"Very nice and warm friendly driver "
21 Dec 2019
Verified Rider
CATHERINE HARKER
"Just a bit late"
11 Dec 2019
Verified Rider
VICTORIA SHALLCROSS
"Great"
19 Nov 2019
Verified Rider
LAUREN HUGGETT
"Very friendly and was early which meant I could get home sooner "
30 Oct 2019
Verified Rider
GARY STEWART
"The passengers said that the driver was very nice."
29 Oct 2019
Verified Rider
JESSICA HIND
"My vehicle did not arrive. When I rang the driver said he was on his way but another 30m later had not. On the phone he was rude and then finally showed up almost an hour late, at which point I had already left. Awful service."
28 Oct 2019
Verified Rider
PERCIVAL HUMPHREY
"Nothing was wrong everything worked out fine. Thankyou"
19 Oct 2019
Verified Rider
JACK IVINS
"Great driver "
09 Oct 2019
Verified Rider
ELENA
"The ride was ok, but I left my ring in a taxi and then was asked to pay for it's return. I did sort this out with the driver, who was helpful and said that it was his boss demanding payment, but this did impact the experience."
30 Sep 2019
Verified Rider
SOUZANA BELLOU
"I was asked to pay for parking this time while not the other times I ve travelled."
07 Sep 2019
Verified Rider
ANDREW BENNETT
"Nice friendly driver, clean car but had to guide to the destination"
22 Aug 2019
Verified Rider
MELANIE SIGGS
".."
19 Aug 2019
Verified Rider
CRISTIANO CAMPI
"Trip and driver were good and on time, but you shouldn't book a trip with an executive car if you cannot deliver on that promise. At least you should have offered a reduced fare. "
12 Aug 2019
Verified Rider
ANGUS COCKBURN
"Driver was 45 minutes late and we had to get a bus. I want my money back for the return journey or I am going to report you to the Lewes Police for theft as you took money in advance."
12 Aug 2019
Verified Rider
ALYSON MASSAM
"Very pleasant driver . Safe journey prompt would use this service again "
09 Aug 2019
Verified Rider
HEIDI MACKAY
"very good"
08 Aug 2019
Verified Rider
PAUL SALVI
"Bloody disgusting
Ordered a chauffeur driven Mercedes to comute the 4 groomsmen to my sons wedding and what turns up some beaten up wagon with a driver who looked like he had been working all night.
Then to be told (after a few words of disgust) do I want the car or not.
My advice never use this company again, absolute let down and could have ruined what ended up being a lovely day"
29 Jul 2019
Verified Rider
PAUL SALVI
"Bloody disgusting
Ordered a chauffeur driven Mercedes to comute the 4 groomsmen to my sons wedding and what turns up some beaten up wagon with a driver who looked like he had been working all night.
Then to be told (after a few words of disgust) do I want the car or not.
My advice never use this company again, absolute let down and could have ruined what ended up being a lovely day"
29 Jul 2019
Verified Rider
KATIE MATHER
"Great driver. Thank you. "
21 Jul 2019
Verified Rider
TRISTAN DE CARVALHO
"Nothing just wasn't an e-class or equivalent. I don't care"
16 Jul 2019
Verified Rider
TRISTAN DE CARVALHO
"Nothing just wasn't an e-class or equivalent. I don't care"
16 Jul 2019
Verified Rider
WILL SAMBROOK
"Lovely driver "
11 Jul 2019
Verified Rider
WILL SAMBROOK
"Lovely driver "
11 Jul 2019
Verified Rider
SUZANNE PLASKETT
"Carlos was great! contacted me by text and call for both journeys. extremely friendly and helpful. would definitely recommend him."
20 Jun 2019
Verified Rider
CLARE CHONG
"Great service "
17 Jun 2019
Verified Rider
GEMMA POPE
"The taxi arrived early and due to the original 8 seater taxi breaking down I had to choose which guests left the ceremony early as they had to do twiorounds. They also got the pick up time wrong and received a phone call when I was getting ready as they got the times wrong and turned up 3hours early "
11 Jun 2019
Verified Rider
COLIN BURNHAM
"Nothing"
01 Jun 2019
Verified Rider
CAROLINE JOSCH
"All good "
23 May 2019
Verified Rider
KEITH MALCOLM
"Carlos was excellent, happy to wait for us when concert we were at ended later than expected. Comfortable car."
14 Apr 2019
Verified Rider
MALA SAVJANI
"Great!"
25 Feb 2019
Verified Rider
PAUL EDWIN
"Driver was pleasant.
Didn't seem to know the way from Fletching to Crawley which seemed strange as a reasonably local journey and relied on satnav which went a very country lanes route.
"
19 Feb 2019
Verified Rider
RICHARD THORNE
"Carlos was very professional, very friendly and above all very understanding when I had to rearrange my booking - not once, but twice! - overall a great experience. Couldn't recommend him enough!"
11 Jan 2019
Verified Rider
JON
"Really helpful from start to finish"
02 Dec 2018
Verified Rider
OLUFEMI AKINDOLIE
"Very friendly driver and punctual. Bit costly."
19 Nov 2018
Verified Rider
GINNY HEARD
"Brilliant, friendly and efficient service, thank you Carlos"
18 Nov 2018
Verified Rider
BRIDGET THOMAS
"Carlos the driver cancelled with no alternative offered. I got another cab only to receive a late text saying someone else was coming t collect us. I hope they don’t charge us"
25 Oct 2018
Verified Rider
JOHN SEYMOUR-GRIFFIN
"Carlos was very pleasant and helpful"
05 Oct 2018
Verified Rider
BARBARA CROSLAND
"Carlos is a very professional and friendly driver. He arrived early, informed receptionist he was there. Car very clean and in good condition "
04 Oct 2018
Verified Rider
TIM KIEFT
"A very nice man who gave an excellent service "
03 Aug 2018
Verified Rider
MICHAEL JOHNSON
"Driver turned up - 45 minutes late to pick up a guest of our firm from the train station. When I eventually got him on the phone he said he was 6 minutes away, yet took a further 25 minutes.
Whilst he was supposedly on his way to the pick up he called both me and my partner back as he had missed calls from us, if he spent less time trying to line up his next fare and concentrated on getting to the pre-booked, pre-paid fare he might be more successful in his chosen career. Not at all impressed!"
24 Jul 2018
Verified Rider
LAURA DEVINE
"Brilliant, friendly, prompt and on time service, would defo recommend. I was nervous as I was working at a wedding but the timings were perfect! Thanks Carlos!"
02 Jul 2018
Verified Rider
LAURA SHEPHERD
"Awful service. Was charged £27.50 via app for a journeyvthat took around 7 mins and is normally £10
Disgusted by this app and would strongly advice anyone against using it "
03 Jun 2018
Verified Rider
SOPHIE KERR
"Great journey, on time and very polite "
04 May 2018
Verified Rider
TIM JONES
"Carlos was on time and proved flexible when we needed to amend the time for the return journey. He drove carefully and delivered us to our destination in good order.
"
11 Dec 2017
Verified Rider
RUPERT TATE
"All good but arrived late. Still made my train "
03 Oct 2017
Verified Rider
CAROLE KEMBER
"Expensive and charged admin and credit card fee"
30 Sep 2017
Verified Rider
KATIE PATON
"Driver didn't turn up at 7:30 (booked time) which was booked a week in advance and already paid for (£70). When we called the company, they said they had nothing booked in for us at all, however they then called back saying they would be on their way in an hours time! When I told them we had already paid, the driver explained he must have got the wrong number because the person he was trying to call hadn't already paid. He then called back AGAIN and said he would be 20 minutes and that he could see we had paid. Overall, a lot more stress than it should have been because we made sure to book a week in advance for our night out. The driver was lovely when he arrived but didn't really make up for bad company organisation."
04 Sep 2017
Verified Rider
SEBASTIAN TROY
"Very friendly, very professional and prompt "
30 Aug 2017
Verified Rider
CHRISTOPHER GILMOUR
"Carlos, was professional and very entertaining... I highly recommend booking with him. I Will definatley be booking again next time I am down south... "
05 Aug 2017
Verified Rider
GUY TWINN
"Good service"
31 Jul 2017
Verified Rider
DAVID TWYNAM
"Easy trip"
22 Jul 2017
Verified Rider
STUART GREENWOOD
"Good"
10 Jun 2017
Verified Rider
CHRISTOPHER GREGORY
"Pick up going and coming back all on time. Booked online and our experience was brilliant - thank you"
08 Jun 2017
Verified Rider
SUSAN OLIVER
"Gavin collected me from Gatwick Airport and delivered me safely to my mum in Heathfield. It was such a pleasant journey in every respect in spite of an initial delay because of a very serious road accident just outside the airport. I wouldn't hesitate to use R and R again. Competitive prices and very competent driver. Thanks, Gavin!"
07 May 2017
General Feedback
DAVE ROME
"Hi there, Had a taxi last night to Ridgweood via Maresfield. Did I leave my glasses in the taxi. It was about 2345. They are Jeff Banks ones. Thanks."
01 May 2017
General Feedback
JULIE WILSON
"Really nice driver, communication was good. Would def use again Thankyou 👍🏼"
01 May 2017
Verified Rider
MURIEL GREEN
"A taxi was required to take my Mum (Muriel Green) into Uckfield Hospital and the man who came (Carlos) was very helpful and kind and made the whole process much easier."
27 Apr 2017
Verified Rider
SOPHIA BELARBI
"Very friendly and professional service, will definitely be using in the future. Will 100% recommend to a friend in the future.
"
26 Nov 2016
Verified Rider
JOHN MARSLAND
"Paid for Taxi did not show left me waiting on my own with a broken phone, I've emailed asking for a refund and had no reply."
04 Jul 2016
Verified Rider
MARK OLIVER
"What can I say........ Carlos is probably one of the best drivers we have ever used. Thanks!!"
04 Jul 2016
Verified Rider
BEATRIZ VALE
"The driver was very nice and professional. He was there on time and he got me home quick. The whole experience was very good."
22 Mar 2016
Verified Rider
JIHOON KIM
"GOOD"
31 Dec 2015
Verified Customer
MARTIN YOXALL
"Booked ok and had confirmation email, text and a phonecall so was looking good.
Had arranged taxi for 2345hrs and had to phone when we were outside as no taxi. Got told he was coming back for and not to worry. Got picked up at least 45 mins late.
I'd arranged a time for a reason and don't think it's unreasonable to expect the time to be honoured. Would the taxi expect to wait 45 mins for me? "
21 Dec 2015
Verified Rider
RICHARD WADE
"Very Easy to Book"
11 Nov 2015
Verified Customer
HOWARD SHAW
"All very good"
01 Nov 2015
Verified Rider
PETER BUTTER
"This hiring was cancelled and no journey took place. I tried to inform you, but couldn't find your E-mail address. I did, however telephone Carlos and confirmed this by E-mail. The cancellation was caused by my being summoned to see my Hospital Consultant (I suffer from Leukemia/Lymphoma).
I asked about a refund of the hire charges, but have heard nothing."
18 Oct 2015
Verified Rider
PETER BUTTER
"The Booking process was very simple and easy to use."
01 Oct 2015
Verified Customer
JESSICA MANN
"Brilliant service"
14 Sep 2015
Verified Rider
LIZ KUDA
"Brilliant service"
14 Sep 2015
Verified Rider
IAN KELCEY
"This firm broke its contract by failing to take us and collect us from Glyndebourne on the 30.08 15 not only that they did nit have the courtesy to phone or return text messages and subsequently no apology despite having been given my contact details. they were booked 5 weeks in advance this firm are appallingly rude and totally unreliable"
12 Sep 2015
General Feedback
KELCEY
"Non existent service despite booking on 21st July for delivery and collection from glyndbourne this man failed to turn up did not answer his phone and failed to respond to text messages I would never trust this company who caused me to lose £500 in cost of tickets and meal we could not get to you will be hearing further from me for wasting our money and ruining our weekend
Ian Kelcey"
30 Aug 2015
General Feedback
DANUTA
"Excellent experience. Carlos drove me to my destination safly and provided nice ovierwiev od area"
28 Jul 2015
Verified Rider
ANTHONY DILLON
"excellent service"
27 Jul 2015
Verified Rider
BARRY BLOOMFIELD
"We pre-booked a taxi to take four of us, plus a wheelchair, from a hotel in Uckfield to the Bluebell railway at Sheffield Park for Sunday lunch on the Golden Arrow.
Carlo was excellent and arrived in plenty of time to pick us up and take us to the station.
We had also booked for him to pick us up after the lunch on the train three hours later.
Again Carlo provide an excellent service, even meeting us off the train on the platform.
I would highly recommend him to anyone."
15 Jun 2015
General Feedback
OLI
"Useless. Turned up early and then got annoyed when I wasn't there early as well. A booking for 12.30 is a booking for 12.30, not 12.20. Decided to go and do another fair and disappeared so was left without a lift. Utterly useless. Won't be using them ever again and il be making sure to tell every one else not to as well! "
12 Apr 2015
General Feedback
JENNIFER BAKER
"After booking a 7 seater well in advance & having it confirmed, was phoned at 10pm the night before to ask to change the pickup time.Agreed to slightly earlier time but taxi still turned up v. early and in normal sized car. Had to make 2 journeys splitting the party. The return journey was in a slightly larger car but one of the group had to squeeze into the boot seat. Very annoyed & not impressed. Will not book with that firm again. "
02 Sep 2014
Verified Rider
SONIA CARMO
"easy and value for money"
29 Aug 2014
Verified Customer
MICHAEL DENZIL
"NOT HAPPY !!!!For a total of 3 miles and under 10 minutes drive time I was charged £50.00. I will be reporting this to the Consumers Trading Standards. "
20 Aug 2014
Verified Rider
BELINDA POTTER
"nice comfortable ride. Carlos arrived exactly on time and was very helpful."
07 Jun 2014
Verified Rider
FRASER
"very disappointed. paid in advanced. on the night had to phone taxi to be told 45 minutes late. caught another taxi that charged 1/4 of the cost. money back?"
10 May 2014
General Feedback
WILLIAM ALLUM
"Very impressed, driver picked up my 2 sons, he was polite, on time, drove up to the house rather than waiting at end of drive as others have and they really liked the music he was playing ! Extremely easy to book on line with an instant quote. Will definitely use the company in the future."
29 Mar 2014
Verified Rider
DAISY CAMPBELL-SALMON
"Very useful to receive immediate quotes and very quick and easy booking"
02 Aug 2012
Verified Customer
JIHOON KIM
"GOOD"
31 Dec 2015
Verified Customer
RICHARD WADE
"Very Easy to Book"
11 Nov 2015
Verified Customer
PETER BUTTER
"The Booking process was very simple and easy to use."
01 Oct 2015
Verified Customer
SONIA CARMO
"easy and value for money"
29 Aug 2014
Verified Customer
DAISY CAMPBELL-SALMON
"Very useful to receive immediate quotes and very quick and easy booking"
02 Aug 2012
Verified Customer
CHRISTIAN WHEELER
"Our driver Carlos was on time and a pleasure to talk to. Will use again !"
24 Jun 2024
Verified Rider
HARRY SLADE
"Great journey very kind"
23 Jun 2024
Verified Rider
AMY HOWARD
"Excellent service. Very helpful and friendly driver. "
12 Mar 2024
Verified Rider
PETER BENNETT
"My driver was very pleasant throughout the journey. We had a varied & interesting conversation. I had booked the car to collect me at 07:30. This was moved to 07:00hrs. I was able to accommodate this request. It would have been a nice gesture to be offered some discount for my being amenable.
I will use this company again. "
12 Nov 2023
Verified Rider
RYAN BENTLEY
"Lovely to talk to, very friendly and punctual "
23 Oct 2023
Verified Rider
LOUISE COLLINS
"Excellent service - a little expensive but would use again p"
13 May 2023
Verified Rider
CHRIS TURNER
"Very helpful driver"
07 May 2022
Verified Rider
JOHN CLARKE
"Fantastic."
09 Aug 2021
Verified Rider
SOPHIE ABRAHAMS
"Excellent service "
26 May 2021
Verified Rider
TRACEY MURKETT
"very friendly and efficient - great service!"
24 May 2021
Verified Rider
LOUISA BELLI
"all-round excellent service"
23 May 2021
Verified Rider
PATRONELLAH CHINYUKU
"Excellent Service "
18 May 2021
Verified Rider
JACKIE THATCHER
"Very prompt and friendly. Unfortunately the 6 seater car was not available due to COVID, however our driver did two runs. "
27 Apr 2021
Verified Rider
RYAN GRIFFIN
"Great service, on time and clean modern car."
14 Feb 2021
Verified Rider
MIA SAMPIETRO
"Prompt good covid protection. Very happy."
24 Jan 2021
Verified Rider
LUCY PAGE
"Thank you!"
20 Sep 2020
Verified Rider
PHILIP RUSSELL
"Very good service"
27 Jul 2020
Verified Rider
ROBERT HUNT
"Was a great journey, driver was excellent, friendly chatty knowledgeable ,overall a great trip"
10 Mar 2020
Verified Rider
HELEN DUNN
"Driver was very courteous and on time"
05 Mar 2020
Verified Rider
SUSAN MERCHANT
"Cant complain about the driver. I was travelling alone but Carlos put me at ease with his friendly nature. Just thought the fare of £40 was very expensive for a 10 mile journey. I travel by taxi to Gatwick airport for less and it’s twice the distance. Unfortunately, on this occasion I didn’t have a choice but to pay the high cost because I needed to get to Tunbridge Wells quickly. "
20 Feb 2020
Verified Rider
NETANYA BERNITZ
"Carlos my driver was superb"
16 Feb 2020
Verified Rider
MARK MEIER
"Friendly, polite and punctual taxi service. Very happy to use this service. "
04 Feb 2020
Verified Rider
DONNA SULLIVAN
"Good service all ran smoothly"
03 Feb 2020
Verified Rider
ROSS DUNCAN
"Super fast to get to our destination and was able to get picked up early on the way back 😁😁😁"
23 Jan 2020
Verified Rider
HARRY SEARING
"Confusion with which McDonald s we were at for pick up but nothing that bad. Great driver and quick and easy trip "
12 Jan 2020
Verified Rider
JORDAN BOLTON
"the driver called me 6 times during the day whilst I was working to confirm the clear instructions I had already given him. the driving was uncomfortable and he would not follow my directions even though I know the route.
I was not given a receipt which is a legal requirement for all card payments"
03 Jan 2020
Verified Rider
JORDAN BOLTON
"the driver called me 6 times during the day whilst I was working to confirm the clear instructions I had already given him. the driving was uncomfortable and he would not follow my directions even though I know the route.
I was not given a receipt which is a legal requirement for all card payments"
03 Jan 2020
Verified Rider
MIKE DILLEY
"Carlos had a few problems with the pot holes on the road up to where we were staying but with careful driving they we’re avoided
Back on the main road we had a pleasant drive to the station in an exceptional car and arrived well on time for our train."
26 Dec 2019
Verified Rider
PHILIP VALENTINE
"Easy to book and the driver was on time. I received an email to confirm the booking then a call when the taxi was outside."
24 Dec 2019
Verified Rider
MARTIN NEWMAN
"Very nice and warm friendly driver "
21 Dec 2019
Verified Rider
CATHERINE HARKER
"Just a bit late"
11 Dec 2019
Verified Rider
VICTORIA SHALLCROSS
"Great"
19 Nov 2019
Verified Rider
LAUREN HUGGETT
"Very friendly and was early which meant I could get home sooner "
30 Oct 2019
Verified Rider
GARY STEWART
"The passengers said that the driver was very nice."
29 Oct 2019
Verified Rider
JESSICA HIND
"My vehicle did not arrive. When I rang the driver said he was on his way but another 30m later had not. On the phone he was rude and then finally showed up almost an hour late, at which point I had already left. Awful service."
28 Oct 2019
Verified Rider
PERCIVAL HUMPHREY
"Nothing was wrong everything worked out fine. Thankyou"
19 Oct 2019
Verified Rider
JACK IVINS
"Great driver "
09 Oct 2019
Verified Rider
ELENA
"The ride was ok, but I left my ring in a taxi and then was asked to pay for it's return. I did sort this out with the driver, who was helpful and said that it was his boss demanding payment, but this did impact the experience."
30 Sep 2019
Verified Rider
SOUZANA BELLOU
"I was asked to pay for parking this time while not the other times I ve travelled."
07 Sep 2019
Verified Rider
ANDREW BENNETT
"Nice friendly driver, clean car but had to guide to the destination"
22 Aug 2019
Verified Rider
MELANIE SIGGS
".."
19 Aug 2019
Verified Rider
CRISTIANO CAMPI
"Trip and driver were good and on time, but you shouldn't book a trip with an executive car if you cannot deliver on that promise. At least you should have offered a reduced fare. "
12 Aug 2019
Verified Rider
ANGUS COCKBURN
"Driver was 45 minutes late and we had to get a bus. I want my money back for the return journey or I am going to report you to the Lewes Police for theft as you took money in advance."
12 Aug 2019
Verified Rider
ALYSON MASSAM
"Very pleasant driver . Safe journey prompt would use this service again "
09 Aug 2019
Verified Rider
HEIDI MACKAY
"very good"
08 Aug 2019
Verified Rider
PAUL SALVI
"Bloody disgusting
Ordered a chauffeur driven Mercedes to comute the 4 groomsmen to my sons wedding and what turns up some beaten up wagon with a driver who looked like he had been working all night.
Then to be told (after a few words of disgust) do I want the car or not.
My advice never use this company again, absolute let down and could have ruined what ended up being a lovely day"
29 Jul 2019
Verified Rider
PAUL SALVI
"Bloody disgusting
Ordered a chauffeur driven Mercedes to comute the 4 groomsmen to my sons wedding and what turns up some beaten up wagon with a driver who looked like he had been working all night.
Then to be told (after a few words of disgust) do I want the car or not.
My advice never use this company again, absolute let down and could have ruined what ended up being a lovely day"
29 Jul 2019
Verified Rider
KATIE MATHER
"Great driver. Thank you. "
21 Jul 2019
Verified Rider
TRISTAN DE CARVALHO
"Nothing just wasn't an e-class or equivalent. I don't care"
16 Jul 2019
Verified Rider
TRISTAN DE CARVALHO
"Nothing just wasn't an e-class or equivalent. I don't care"
16 Jul 2019
Verified Rider
WILL SAMBROOK
"Lovely driver "
11 Jul 2019
Verified Rider
WILL SAMBROOK
"Lovely driver "
11 Jul 2019
Verified Rider
SUZANNE PLASKETT
"Carlos was great! contacted me by text and call for both journeys. extremely friendly and helpful. would definitely recommend him."
20 Jun 2019
Verified Rider
CLARE CHONG
"Great service "
17 Jun 2019
Verified Rider
GEMMA POPE
"The taxi arrived early and due to the original 8 seater taxi breaking down I had to choose which guests left the ceremony early as they had to do twiorounds. They also got the pick up time wrong and received a phone call when I was getting ready as they got the times wrong and turned up 3hours early "
11 Jun 2019
Verified Rider
COLIN BURNHAM
"Nothing"
01 Jun 2019
Verified Rider
CAROLINE JOSCH
"All good "
23 May 2019
Verified Rider
KEITH MALCOLM
"Carlos was excellent, happy to wait for us when concert we were at ended later than expected. Comfortable car."
14 Apr 2019
Verified Rider
MALA SAVJANI
"Great!"
25 Feb 2019
Verified Rider
PAUL EDWIN
"Driver was pleasant.
Didn't seem to know the way from Fletching to Crawley which seemed strange as a reasonably local journey and relied on satnav which went a very country lanes route.
"
19 Feb 2019
Verified Rider
RICHARD THORNE
"Carlos was very professional, very friendly and above all very understanding when I had to rearrange my booking - not once, but twice! - overall a great experience. Couldn't recommend him enough!"
11 Jan 2019
Verified Rider
JON
"Really helpful from start to finish"
02 Dec 2018
Verified Rider
OLUFEMI AKINDOLIE
"Very friendly driver and punctual. Bit costly."
19 Nov 2018
Verified Rider
GINNY HEARD
"Brilliant, friendly and efficient service, thank you Carlos"
18 Nov 2018
Verified Rider
BRIDGET THOMAS
"Carlos the driver cancelled with no alternative offered. I got another cab only to receive a late text saying someone else was coming t collect us. I hope they don’t charge us"
25 Oct 2018
Verified Rider
JOHN SEYMOUR-GRIFFIN
"Carlos was very pleasant and helpful"
05 Oct 2018
Verified Rider
BARBARA CROSLAND
"Carlos is a very professional and friendly driver. He arrived early, informed receptionist he was there. Car very clean and in good condition "
04 Oct 2018
Verified Rider
TIM KIEFT
"A very nice man who gave an excellent service "
03 Aug 2018
Verified Rider
MICHAEL JOHNSON
"Driver turned up - 45 minutes late to pick up a guest of our firm from the train station. When I eventually got him on the phone he said he was 6 minutes away, yet took a further 25 minutes.
Whilst he was supposedly on his way to the pick up he called both me and my partner back as he had missed calls from us, if he spent less time trying to line up his next fare and concentrated on getting to the pre-booked, pre-paid fare he might be more successful in his chosen career. Not at all impressed!"
24 Jul 2018
Verified Rider
LAURA DEVINE
"Brilliant, friendly, prompt and on time service, would defo recommend. I was nervous as I was working at a wedding but the timings were perfect! Thanks Carlos!"
02 Jul 2018
Verified Rider
LAURA SHEPHERD
"Awful service. Was charged £27.50 via app for a journeyvthat took around 7 mins and is normally £10
Disgusted by this app and would strongly advice anyone against using it "
03 Jun 2018
Verified Rider
SOPHIE KERR
"Great journey, on time and very polite "
04 May 2018
Verified Rider
TIM JONES
"Carlos was on time and proved flexible when we needed to amend the time for the return journey. He drove carefully and delivered us to our destination in good order.
"
11 Dec 2017
Verified Rider
RUPERT TATE
"All good but arrived late. Still made my train "
03 Oct 2017
Verified Rider
CAROLE KEMBER
"Expensive and charged admin and credit card fee"
30 Sep 2017
Verified Rider
KATIE PATON
"Driver didn't turn up at 7:30 (booked time) which was booked a week in advance and already paid for (£70). When we called the company, they said they had nothing booked in for us at all, however they then called back saying they would be on their way in an hours time! When I told them we had already paid, the driver explained he must have got the wrong number because the person he was trying to call hadn't already paid. He then called back AGAIN and said he would be 20 minutes and that he could see we had paid. Overall, a lot more stress than it should have been because we made sure to book a week in advance for our night out. The driver was lovely when he arrived but didn't really make up for bad company organisation."
04 Sep 2017
Verified Rider
SEBASTIAN TROY
"Very friendly, very professional and prompt "
30 Aug 2017
Verified Rider
CHRISTOPHER GILMOUR
"Carlos, was professional and very entertaining... I highly recommend booking with him. I Will definatley be booking again next time I am down south... "
05 Aug 2017
Verified Rider
GUY TWINN
"Good service"
31 Jul 2017
Verified Rider
DAVID TWYNAM
"Easy trip"
22 Jul 2017
Verified Rider
STUART GREENWOOD
"Good"
10 Jun 2017
Verified Rider
CHRISTOPHER GREGORY
"Pick up going and coming back all on time. Booked online and our experience was brilliant - thank you"
08 Jun 2017
Verified Rider
JULIE WILSON
"Really nice driver, communication was good. Would def use again Thankyou 👍🏼"
01 May 2017
Verified Rider
MURIEL GREEN
"A taxi was required to take my Mum (Muriel Green) into Uckfield Hospital and the man who came (Carlos) was very helpful and kind and made the whole process much easier."
27 Apr 2017
Verified Rider
SOPHIA BELARBI
"Very friendly and professional service, will definitely be using in the future. Will 100% recommend to a friend in the future.
"
26 Nov 2016
Verified Rider
JOHN MARSLAND
"Paid for Taxi did not show left me waiting on my own with a broken phone, I've emailed asking for a refund and had no reply."
04 Jul 2016
Verified Rider
MARK OLIVER
"What can I say........ Carlos is probably one of the best drivers we have ever used. Thanks!!"
04 Jul 2016
Verified Rider
BEATRIZ VALE
"The driver was very nice and professional. He was there on time and he got me home quick. The whole experience was very good."
22 Mar 2016
Verified Rider
MARTIN YOXALL
"Booked ok and had confirmation email, text and a phonecall so was looking good.
Had arranged taxi for 2345hrs and had to phone when we were outside as no taxi. Got told he was coming back for and not to worry. Got picked up at least 45 mins late.
I'd arranged a time for a reason and don't think it's unreasonable to expect the time to be honoured. Would the taxi expect to wait 45 mins for me? "
21 Dec 2015
Verified Rider
HOWARD SHAW
"All very good"
01 Nov 2015
Verified Rider
PETER BUTTER
"This hiring was cancelled and no journey took place. I tried to inform you, but couldn't find your E-mail address. I did, however telephone Carlos and confirmed this by E-mail. The cancellation was caused by my being summoned to see my Hospital Consultant (I suffer from Leukemia/Lymphoma).
I asked about a refund of the hire charges, but have heard nothing."
18 Oct 2015
Verified Rider
JESSICA MANN
"Brilliant service"
14 Sep 2015
Verified Rider
LIZ KUDA
"Brilliant service"
14 Sep 2015
Verified Rider
DANUTA
"Excellent experience. Carlos drove me to my destination safly and provided nice ovierwiev od area"
28 Jul 2015
Verified Rider
ANTHONY DILLON
"excellent service"
27 Jul 2015
Verified Rider
JENNIFER BAKER
"After booking a 7 seater well in advance & having it confirmed, was phoned at 10pm the night before to ask to change the pickup time.Agreed to slightly earlier time but taxi still turned up v. early and in normal sized car. Had to make 2 journeys splitting the party. The return journey was in a slightly larger car but one of the group had to squeeze into the boot seat. Very annoyed & not impressed. Will not book with that firm again. "
02 Sep 2014
Verified Rider
MICHAEL DENZIL
"NOT HAPPY !!!!For a total of 3 miles and under 10 minutes drive time I was charged £50.00. I will be reporting this to the Consumers Trading Standards. "
20 Aug 2014
Verified Rider
BELINDA POTTER
"nice comfortable ride. Carlos arrived exactly on time and was very helpful."
07 Jun 2014
Verified Rider
WILLIAM ALLUM
"Very impressed, driver picked up my 2 sons, he was polite, on time, drove up to the house rather than waiting at end of drive as others have and they really liked the music he was playing ! Extremely easy to book on line with an instant quote. Will definitely use the company in the future."
29 Mar 2014
Verified Rider
SUSAN OLIVER
"Gavin collected me from Gatwick Airport and delivered me safely to my mum in Heathfield. It was such a pleasant journey in every respect in spite of an initial delay because of a very serious road accident just outside the airport. I wouldn't hesitate to use R and R again. Competitive prices and very competent driver. Thanks, Gavin!"
07 May 2017
General Feedback
DAVE ROME
"Hi there, Had a taxi last night to Ridgweood via Maresfield. Did I leave my glasses in the taxi. It was about 2345. They are Jeff Banks ones. Thanks."
01 May 2017
General Feedback
IAN KELCEY
"This firm broke its contract by failing to take us and collect us from Glyndebourne on the 30.08 15 not only that they did nit have the courtesy to phone or return text messages and subsequently no apology despite having been given my contact details. they were booked 5 weeks in advance this firm are appallingly rude and totally unreliable"
12 Sep 2015
General Feedback
KELCEY
"Non existent service despite booking on 21st July for delivery and collection from glyndbourne this man failed to turn up did not answer his phone and failed to respond to text messages I would never trust this company who caused me to lose £500 in cost of tickets and meal we could not get to you will be hearing further from me for wasting our money and ruining our weekend
Ian Kelcey"
30 Aug 2015
General Feedback
BARRY BLOOMFIELD
"We pre-booked a taxi to take four of us, plus a wheelchair, from a hotel in Uckfield to the Bluebell railway at Sheffield Park for Sunday lunch on the Golden Arrow.
Carlo was excellent and arrived in plenty of time to pick us up and take us to the station.
We had also booked for him to pick us up after the lunch on the train three hours later.
Again Carlo provide an excellent service, even meeting us off the train on the platform.
I would highly recommend him to anyone."
15 Jun 2015
General Feedback
OLI
"Useless. Turned up early and then got annoyed when I wasn't there early as well. A booking for 12.30 is a booking for 12.30, not 12.20. Decided to go and do another fair and disappeared so was left without a lift. Utterly useless. Won't be using them ever again and il be making sure to tell every one else not to as well! "
12 Apr 2015
General Feedback
FRASER
"very disappointed. paid in advanced. on the night had to phone taxi to be told 45 minutes late. caught another taxi that charged 1/4 of the cost. money back?"
10 May 2014
General Feedback